At STARBATH, we’re here to make your experience as smooth as possible. If you have any questions or run into any issues, our support team is always ready to help.
Email: sale@starbathus.com
Phone: +86 18371457230
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)
We aim to respond within 24 hours on business days.
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To help us resolve your issue faster, please include:
• Your Order ID (e.g., #ST1000) or a screenshot of your order (to confirm the model number)
• Photos or videos clearly showing the issue
• Your full shipping address and contact phone number
Requests with complete information can be processed more quickly.
